Privacy Policy 

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Mode de Madames LLP and VIDE (parent company) and its affiliates collect, use, share, protect, or otherwise process your personal information through the website https://madames.in (the “Site”).

While you may be able to browse certain sections of the Website without registering with us, please note that we do not offer any product or service outside India. Your personal information will primarily be stored and processed in India and may be subject to data protection laws that differ from those in your country.

By visiting this Website, providing your information, or availing any product/service offered on the Website, you expressly agree to be bound by the terms of this Privacy Policy and applicable terms and conditions, and consent to being governed by the laws of India, including but not limited to data protection and privacy laws. If you do not agree, please do not use or access our website.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

• Web browser details
• IP address
• Time zone
• Cookies installed on your device

We also collect:

• Pages and products you view
• Referring websites or search terms
• Interaction behavior on the Site

This is referred to as “Device Information.”

Technologies Used:

• Cookies – store browsing preferences
• Log files – track IP address, browser type, ISP, timestamps
• Web beacons, tags & pixels – monitor user behavior

2. Order Information

When you make or attempt to make a purchase, we collect:

• Name
• Billing & shipping address
• Payment details (processed securely via third-party providers)
• Email address
• Phone number

This is referred to as “Order Information.”

3. How We Use Your Information

We use your Personal Information to:

• Process and fulfill orders
• Manage payments and deliveries
• Communicate with you
• Detect fraud and mitigate risks
• Improve website performance and customer experience
• Send promotional offers (if opted in)

4. Sharing of Personal Information

We may share your data with trusted third parties such as:

• E-commerce platform providers (e.g., Shopify)
• Payment gateways
• Logistics and delivery partners
• Analytics providers (e.g., Google Analytics)

We may also disclose your information:

• To comply with legal obligations
• To enforce our policies
• To protect our rights

5. Behavioural Advertising

We may use your information to provide targeted advertisements and marketing communications.

You can opt out via:

• Facebook Ads settings
• Google Ads settings

6. Cookies Policy

Cookies help improve your browsing experience by:

• Saving preferences
• Enhancing website performance
• Enabling essential functionalities

You can disable cookies through your browser settings.

7. Do Not Track

We do not change our data collection practices when we detect a “Do Not Track” signal.

8. Your Rights

You may have the right to:

• Access your personal data
• Update or correct your data
• Request deletion of your data

To exercise these rights, please contact us.

9. Data Retention

We retain your Order Information unless you request its deletion.

10. Data Security

We implement appropriate technical and organizational measures and follow industry standards, including IS/ISO/IEC 27001 practices, to safeguard your data.

11. Minors

This Website is not intended for individuals under the age of 18 years.

12. Changes to This Policy

We may update this Privacy Policy periodically due to legal, operational, or regulatory changes.

13. Contact Us

For any questions, complaints, or requests:

Email: care@madames.in
Address: MODE DE MADAMES LLP,
GSTIN: 09ABZFM0624N2ZH
A-42, Sector 64, Noida,
Uttar Pradesh 201301

14. Grievance Officer (India Compliance)

In accordance with applicable Indian laws including:

• Information Technology Act, 2000
• Consumer Protection Act, 2019

You may contact our Grievance Officer:

Name: (Add Name)
Email: (Add Email)
Subject: Privacy Grievance